Communicating About Death: A Palliative Care Case Study

Authors: Beth Overly, Christina Poor

SUNY Campus: SUNY Cobleskill

Presentation Type: Poster

Location: Old Union Hall

Presentation #: 23

Timeslot: Session B 10:15-11:15 AM

Abstract: Objective: The goal of this case study is to explore the communication approaches and techniques utilized by a palliative care practitioner relating to the topics of death and dying. No one evades death, but many avoid the conversations surrounding it. This case study's investigation of the communication process will be grounded in both linguistics and philosophy of care. Methods: An interview protocol focusing on communication approaches and techniques will be used to explore the palliative care practitioner's experiences. The subject's approach to the communication process will be explored through the lens of linguistics. Questions will aim to shed light on communication decisions made by the palliative care professional, such as word choice, body language, and timing. Additional questions will center around the subject's relationship to palliative care. Such questions will aim to explore the palliative care practitioner's training, experience, and the philosophy which informs their work. The subject's motivation as it pertains to their work will also be investigated. Significance: Everyone dies. Palliative care can be used as a tool to navigate the experience of dying. The approaches and techniques used within palliative care could hold benefit and potential for other groups. Direct, empathetic communication has applications that extend beyond the realm of end-of-life care.